Frequently Asked Questions

Questions

📦 When will my order arrive?
Orders are prepared and dispatched within 1–2 business days after payment confirmation. Most parcels arrive within 2–6 business days after dispatch. You’ll receive a tracking link once your order ships.

🚚 Where do you deliver?
We currently ship within Norway. International shipping may be available in the future.

🔍 How can I track my shipment?
Once your order is shipped, you’ll receive an email with a tracking number and link to monitor delivery.

💳 Which payment methods do you accept?
We accept secure payment methods such as:
• Visa
• Mastercard
• Other local payment options supported at checkout

What should I do if my delivery is delayed?
Delays may occur due to weekends, holidays, weather, or courier issues. If your order is late, contact info@qyzyzo.com with your order number.

🔁 Can I return my order?
Yes. You can request a return within 30 days, provided the watch is unused and in original packaging.

What if I receive a damaged or incorrect item?
Contact us within 7 days with photos and your order number. We’ll arrange a replacement or refund.

Are your watches suitable for everyday wear?
Yes. Our watches are designed for daily use with durable materials and reliable timekeeping. Please check product details for specific care instructions.

💬 Need more help?
Email: info@qyzyzo.com
Phone: +47 988 77029
Business hours: Monday to Friday, 9:00 AM – 5:00 PM

Thank you for choosing qyzyzo.com. We’re committed to making your shopping experience smooth, reliable, and enjoyable.